A lot of Android users are complaining that Spotify doesn't work on their phone's lock screen. Ideally, when you are listening to songs on Spotify and lock your screen, you should be able to see a lock screen widget with a few details — album art, song title, singer, and buttons to control the playback.
During my research, I found that the problem is not specific to select phone models but can happen on any smartphone. That can be frustrating as most people like to listen to music when doing other stuff like working out, traveling and other activities. Unlocking the phone just to interact with the Spotify app seems tedious.
From the home screen go to settings then apps. Open the app manager, select and tap Spotify. On the drop-down tap storage then tap CLEAR CACHE, tap cached data and finally tap CLEAR. Now open Spotify and check if it still crashes. If it does, go to step 3. Uninstall and reinstall Spotify. From the home screen go to settings the apps. Tap the affected app, then tap Offload app. Tap Offload app again. Wait a moment for the app to offload, then tap Reinstall App. Apple TV: Highlight the app on the Home screen, then press and hold the Touch surface until the app jiggles. Press Play/Pause, then select Delete. Open the App Store and redownload the app. If you're unable to download the app, you can play music from your browser using our web player. Mobile and tablet. To listen to music on the go, download Spotify from the Google Play or Apple app store. Spotify on Android with Google Play Spotify on iOS with the AppStore.
Let’s take a look at some potential solutions.
1. Try to Log out and Log Back In
Some of our readers suggest that logging out and then logging back in helped them resolve this issue. After that, they were able to see the Spotify widget on their smartphone’s lock screen. To sign out, tap on the Settings icon on the upper right and scroll to the bottom of the screen to find the Log out option.
Then you can sign in using your email ID or Facebook account. Use the same method you tried the first time so that you don’t end up creating a new account instead. Check if you can see the Spotify music widget on the lock screen now and if the controls are working.
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Read More2. Notification Settings
Every app that you install on your Android smartphone comes with its own set of notification settings that dictates what happens when the phone is locked. Let’s take a look at Spotify notification settings.
Open Settings and then tap on Notifications & status bar. Check that the Show notification icons and Show on Lock screen options are toggled on. Otherwise, you won’t see notifications or shortcuts for any app on the lock screen. Tap on App notifications.
Scroll to the bottom of the screen to find Spotify — the list is always in alphabetical order. Unlike before, these notification settings pertain to the specific app. In this case, Spotify. Make sure that Show notifications and App icon badge is toggled on.
There are two more settings left in the above screenshot. First is Playback which will allow you to control your music on the lock screen. Tap to open it and make sure that Show notifications option is toggled on. Other settings in this screen are optional. Similarly, the Show notifications should be toggled on for Spotify Music too.
Now open Spotify and play a song. Lock your screen and check if you can see the Spotify playback widget there.
3. Power Saving Mode Off
Power Saving mode is a handy feature until it gets in the way of how an app functions. Power Saving mode keeps your apps in check and prevents them from consuming too many resources like CPU, GPS, and battery juice unnecessarily when they are not actively being used or when the phone is locked. They can often act like an overprotective parent leading to apps not working correctly.
To check, open Settings and tap on Battery & performance. Again, your smartphone may have slightly different settings (it may be called Battery Optimization instead) depending on your make and model. Tap on Choose apps to configure individual app settings.
Either search for Spotify or open it by scrolling. Tap on it to open. Tap on No restrictions to stop your smartphone from preventing Spotify to function correctly in the background when the phone is locked.
4. Clean Reinstall
Spotify stores all your songs and playlists on its servers, there is no harm in uninstalling the app. But we want to do a clean install. First, log out of Spotify like you did in the first step above. Now open Settings and tap on Installed Apps. Find Spotify and open it.
Tap on Force stop to halt any running activity behind the screen. Tap on Clear data and select Clear all data. That should remove all temporary files and folders from your phone.
Finally, tap on Uninstall on the same screen to remove Spotify from your smartphone. Go back to the Play Store and install Spotify again. See if you can see Spotify music widget on the lock screen now.
5. Lock Screen Manager
The good thing about the Android platform is that it is endlessly customizable. That means there is an app out there that can manage and customize your lock screen. Some of our users have had success with this method. We have already covered three lock screen apps for Android, so check them out. There are many others on the Play Store too.
Spotify Website Not Working
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Read MoreSpot It
Spotify is one of the best music streaming app out there. I love it because it makes it easier to follow other's curated playlists. While most of the time it works fine right out of the box, there are times when there is a conflict between app and system settings.
Next up: Do you use Spotify? Here are 21 Spotify Music tips and tricks to help you become a pro at it.
The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.Read Next21 Spotify Music Tips and Tricks You Must Check OutAlso See#spotify #streaming #music
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Cases and Solutions for Spotify Issues
Report says that about 57% users suffered from music streaming issues on Spotify, 28% encountered Spotify Log-in error while 14% were bothered by Spotify browse not working problem, in addition to other general issues when using Spotify on iPhone iPad Android, etc. There are a flood of Spotify not working issues. And we've just picked the most asked ones from Spotify users.
Case 1: Spotify Connect Not Working at AllStill got premium. It's worked for months, until today it decided to randomly stop working. This is extremely frustrating as i'm paying for this service and I've tried logging out everywhere and that hasn't worked. I feel like Spotify might be having issues with their connect system as i'm pretty darn sure it's not my end. Solution: Spotify Connect makes transferring Spotify playback on other Wi-FI connected gadgets a hassle-free affair. But it's often the case that users suffered from Spotify app not working problem when using the service. Following the guide to solve the Spotify stopped working issues. 1. When you are unable to connect to Spotify, you shall be sure of having a Spotify Premium subscription. Note: If you are impatient of the slow network connection, you are suggested to download Spotify songs for offline playback using a reliable Spotify video converter. | Case 2: Spotify Doesn't Work on iPhone iPadHey, just a fair warning if you guys updated to iOS 8, and have found your Spotify not opening or working on iPhone 6 properly, I found the solution. Go to settings, language and region, and change region to United Kingdom, then open spotify. change your region back to United States, kill spotify then reopen and problem solved. Solution: Spotify has three subscription options: Free, Unlimited and Premium. Each is plagued with problems for iPhone iPad users. Following the tips to tackle Spotify Premium not working on iPhone and enjoy music on your iOS using Spotify iPhone app with no error. 1. Check if your account is active or your account is registered as a premium account. If not, you cannot fix Spotify not playing issue. Note: In many cases, servers are cranky, which also leads to Spotify not working on iPhone iPad. And make sure you are not running into trouble with your network. |
Case 3: Spotify Songs Not PlayingNone of the music in my play lists will play. No matter how many times I click on them, restart Spotify, log out and log back in or even turn off my computer all the way. Nothing plays at all. Spotify failed to work when streaming or playing music, track. To solve Spotify won't play error, following the tips as below: 1. Try accessing the internet to make sure your web connection is active. | Case 4: Temporary Spotify Login ErrorI'm currently getting 404 errors which means Spotify is not working for me. It is really frustrating that your status page shows everthing is fine so I kept on checking if it was an error on my side when I noticed your twitter status was saying there were login issues. Why is your status page not reflecting this!!! Solution: This Spotify error code 404 is most likely to be as a result of a temporary problem with Spotify's login server. If you have encountered this Spotify login error, please follow the ways to Spotify not working when login error occurs to clean off the obstacles. 1. Make sure you are entering the same username and password you use to access Facebook in case you created your Spotify account with your Facebook login info. Note: There is no action that you can take to resolve the problem, apart from attempting to log in again as it is mentioned above. |
Case 5: Spotify won't work on Android
I open the downloaded Spotify Android app and the first thing I see is an error message saying that the app has stopped working and it gives me two options, to report or close. I have reported it many times and nothing has happened!! I have also uninstalled the app many times and installed it back just to return to the same problem. This is getting extremely annoying because I cannot listen to music I'm paying for.
To get the broken Spotify Android app worked, you can follow the troubleshooting Spotify on your Android device.
1. Reboot your Android phone, be it Samsung or HTC and check if the Spotify still doesn't work or not. If so, log out of the Spotify Android app and relog into a fresh account.
2. Clean install and get the cache on SD card to solve the typical Spotify issues including black screen on startup, offline data not storing on SD card, random crashes, track degradation or skipping, playlists and tracks no longer available on Spotify. Please bear in mind that all preferences and offline playlists will be lost in doing this.